Privacy Policy

Flexible Artwork Reception:

Receive your bespoke portrait in the format that suits you best – digital, print, framed, or on a luxurious canvas. Your convenience, our priority.

Guaranteed Satisfaction:

Our Perfection Promise ensures you fall in love with your portrait. If it’s not exactly right, we’ll revise it until it’s perfect for you.

Fast and Meticulous:

Expect your personalized portrait in just 1-2 weeks, crafted with the utmost care and attention to detail, ensuring quality is never compromised.

Photo Fusion Artistry:

Bring us your favorite photos, whether they’re solo shots or group pictures, and watch as our expert artists craft a harmonious, storytelling portrait. Each stroke is a tribute to your family’s legacy.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gased. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards